Deposits, cancellations and refunds for Top Demolition Crew
Last updated: 16 September 2026
Top Demolition Crew (ABN 28 693 232 754) aims to be fair and transparent about deposits, cancellations and refunds.
A deposit secures your booking and is applied to the total price. Deposits are generally non-refundable once work has commenced or materials, bins or crew have been scheduled for your job.
If you cancel before work has commenced, we will refund your deposit less any non-recoverable costs already incurred (for example, bin hire or disposal bookings). Requests should be made in writing as soon as possible.
Quotes are provided free of charge and are not refundable — no payment is required to obtain a quote.
Nothing in this policy excludes, restricts or modifies any guarantee, right or remedy conferred by the Australian Consumer Law or other non-excludable laws. Where our services fail to meet a guarantee and the failure is major, you are entitled to a refund or a replacement, and to compensation for any reasonably foreseeable loss.
Approved refunds are processed to the original payment method within 14 business days.
Email info@topdemolitioncrew.com.au with your invoice or quote number and the reason for your request. We will respond within 5 business days.
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