Privacy Policy

Top Demolition Crew (ABN 28 693 232 754) is committed to protecting the privacy of your personal information. This policy explains what we collect, why, and your rights, in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Information we collect

When you request a quote or engage our services we may collect:

• Name, phone number, email address and suburb;
• Property address and access details needed to perform the work;
• Site photos you upload to help us scope the job;
• Details about the services required (e.g. bathroom strip-out, asbestos removal);
• Quote, job, invoice and payment records; and
• Lead source information (e.g. Google Ads, referral) for marketing attribution.

How we use your information

We use your information to prepare quotes, schedule and carry out work, issue invoices, process payments, coordinate workers and disposal facilities, and respond to enquiries. We may also use de-identified data to improve our services.

Sharing with third parties

We only share your information where necessary to deliver our services — for example with assigned crew members, licensed asbestos disposal facilities, and our accountants. We do not sell your personal information.

Storage and security

Your information is stored on secure, access-controlled systems and retained for as long as needed to provide our services and meet legal and tax obligations. We take reasonable steps to protect it from misuse, loss and unauthorised access.

Cookies

We use minimal cookies and local storage to remember your preferences and keep our site working. See our Cookie Policy for details.

Your rights

You can request access to, correction of, or deletion of the personal information we hold about you. To make a request, use our Data Deletion Request form or email us directly.

Children's data

Our services are provided to adults. We do not knowingly collect personal information from anyone under 18. If you believe we have, please contact us and we will delete it.

Complaints

If you have a concern about how we handle your information, contact us first at info@topdemolitioncrew.com.au. If unresolved, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Top Demolition Crew · ABN 28 693 232 754 · Brisbane, QLD, Australia · info@topdemolitioncrew.com.au